If you have previously created an account and successfully logged into it, and remember the account details, Log into your account and skip to Exploring your serial key section in this article. However, if you do, the simplest way to ensure you get the same version you were using onto your new computer is to go to: Help > About In this article, we will assume that you have no access to the information on your old computer. The first step is to determine what product your licenses covers, as well as the license key itself. Note: You should uninstall from your old computer before proceeding if you are moving from an old PC to a new one. What has likely happened, is you have installed a more recent version than your serial key allows, or, you have not used the appropriate key for your product. I have previously purchased a license, but still get watermarks.